Shipping policy
This is a courtesy translation. Only the German version is legally binding.
Shipping Costs & Delivery Countries
Matex Tapeten Vertriebs GmbH
Shipping costs are shown at checkout and vary depending on the order quantity and delivery country.
From an order value of 50 euros, we deliver within Germany free of shipping costs.
Sample orders:
We charge 2 euros per sample.
Request samples by email. Samples are not available for all items.
Switzerland:
Deliveries to Switzerland are not possible
Other countries:
Please note that we now deliver only within Germany. Deliveries to the EU are no longer possible.
Delivery times
Unless a different delivery time is stated for the respective item, the following standard times apply:
-
Delivery within Germany: 1–3 working days
- Delivery times for custom-made items: Will be communicated separately
The period begins after conclusion of the contract or, if advance payment has been agreed, after receipt of payment.
Please note that no delivery takes place on Sundays and public holidays.
Orders with different delivery times:
If you have ordered several items with differing delivery times, we will ship the order in one consignment, unless otherwise agreed.
In this case, the delivery time is determined by the item with the longest delivery time.